Warranty Information

Endeavor Heating and Cooling LLC

Labor & Craftsman Warranty

  • Installations: Covered by our Lifetime Craftsman Warranty against defects in workmanship, valid for the life of the system.
  • Labor: All new installations and repairs include a two-year labor warranty from the date of completion.
  • Coverage applies under normal residential conditions with proper system maintenance.

Manufacturer’s Warranty

Most major HVAC equipment includes a 10-year parts warranty through the manufacturer. We handle registration of all qualifying equipment on your behalf.

Important: Manufacturer warranties typically cover parts only. Labor for diagnostics or installation is not covered unless it falls within our labor warranty period. Diagnostic fees still apply, as manufacturers do not cover evaluation time or travel.

For brand-specific warranty details:

Maintenance Plan Member Benefits

  • Annual labor warranty extension with an active Total Comfort Plan membership
  • Priority service with 24-hour response guarantee (Mon–Sat)
  • Detailed maintenance reports via measureQuick® (where applicable)

Exclusions & Limitations

  • Unauthorized modifications or third-party repairs
  • Damage from pests, flooding, corrosion, or electrical faults
  • Neglected maintenance or improper filters
  • Diagnostic fees may apply, even if part is under warranty

Warranty Terms & Conditions

1. Authorized Service Required

Only Endeavor or our authorized technicians may perform warranty work.

2. Claim Deadlines

Claims must be made within the coverage period. Retroactive claims are not guaranteed.

3. Homeowner Access

We require clear access to equipment and service records when reviewing claims.

4. Scope of Coverage

Covers installation-related workmanship. Does not include refrigerant, diagnostics, or shipping fees.

5. Effective Date

Warranty begins on the installation date or invoice date, whichever is earlier.

6. Maintenance Requirement

Routine filter changes and seasonal tune-ups are required to maintain coverage.

7. Non-Transferability

Warranty is not transferable unless approved in writing during a real estate transaction.

8. External Damage

Damage from weather, fire, misuse, or power surges is excluded.

9. Emergency Service

Warranty work is performed during regular business hours. After-hours work incurs additional charges.

10. Customer Agreement

Approval of your estimate or invoice confirms acceptance of these terms.

11. Limitation of Liability

Endeavor is not liable for indirect or incidental damages unless caused by proven gross negligence.

12. Dispute Resolution

All disputes are handled through mediation in Snohomish County, WA. Arbitration may follow if unresolved.

13. Terms Subject to Change

Current warranty terms at the time of service will apply. Updates will be posted here.

14. Customer Responsibilities

  • Use only Endeavor or approved technicians for service
  • Keep detailed maintenance and service records
  • Maintain Total Comfort Plan if applicable

15. Manufacturer Support

We assist with manufacturer claims, but approval and part timelines are at their discretion.

16. Registration

We register eligible systems, but it's the customer’s responsibility to confirm registration status with the manufacturer.

Installation Quality Assurance

All installations meet ACCA standards, including airflow testing and post-install inspection. Documentation is provided at closeout.

Warranty & Financing

Financing does not affect your warranty. Any unpaid service costs remain the customer’s responsibility.

Air Quality Product Notes

IAQ components may carry separate warranties. Labor for filter or UV lamp changes is not included unless specifically noted.